Aterna Studio

Your business picks up,even when you can’t.

An AI voice assistant that takes calls on behalf of your business, 24 hours a day: it answers questions, takes bookings or appointments and passes the message on to you.

MonthlyCustom pricing

The service

When you’re with a client, in the kitchen, on site or closed, the phone keeps ringing. And a caller who gets no answer usually tries the next name on the list.

We set up an assistant that speaks with your business’s voice and tone, knows your hours, services and prices, and knows when to hand the call to you.

What’s included

  • Set-up with your business’s real information
  • Natural voice in Spanish (and other languages if you need them)
  • 24/7 answering, weekends and holidays included
  • Bookings, appointments or messages
  • Transfer to your mobile when the case calls for it
  • Summary of every call by email or WhatsApp

How you know what happens

Every call is logged with a summary: who called, what they wanted and what they were told. We review the conversations with you and adjust the assistant when something isn’t answered well.

Plans

Each plan is priced individually based on the call minutes your business needs. You get a fixed price before we start. Set-up and configuration: €290 (one-time). Monthly fee, 3-month minimum. VAT not included.

Essential

Custom pricing

based on the minutes you need

For missed and after-hours calls.

  • Minutes based on your call volume
  • Answers frequent questions
  • Takes messages
  • Summary of every call

Advanced

Custom pricing

based on the minutes you need

For high-volume or multilingual businesses.

  • Everything in Professional
  • Multiple languages
  • Integration with your booking system or CRM

Frequently asked

How much does it cost?
It depends on how many call minutes your business gets each month. We look at your volume together and give you a fixed price before we start.
Do I have to change my number?
No. We forward calls from your current number to the assistant: all of them, only the ones you miss, or only outside opening hours. Your choice.
Do callers know they’re talking to an AI?
Yes. The assistant introduces itself as the business’s virtual assistant. It’s the honest thing to do and what European rules require.
What if it’s asked something it doesn’t know?
It doesn’t make it up. It takes a note and passes the message on to you, or transfers the call if you’ve set it up that way.
What about call data?
It’s handled under GDPR: callers are informed at the start and the data is only used to serve your business.

Other services

Contact

If your website no longerrepresents your business,let’s talk.

Tell us what you do and what you’d like your website to do for you.

What happens next

  1. 01

    You write to us

    With whatever you have: what's there now and by when. No brief needed.

  2. 02

    We reply

    Always, even if it's to say we're not the right studio. If it doesn't fit, we say so early.

  3. 03

    We put it in writing

    A proposal with what we'd do, how long it takes and what it costs, before anything starts.

Limited schedule: ask about dates and we'll tell you.